Independent Reviews

Commissioning an independent review enables an organisation to ensure that a specific and important aspect of its operation is fit for purpose and has performed to standards. This may relate to: 

• Policies, procedures and operating practices in higher risk areas 

• Matters in which public or regulatory concerns have been raised 

• Flagship activities, in which best practice is essential

As with investigations, it will in most instances be sufficient for an organisation to undertake an internal review of its operations, and rely on the guidance of its legal or other advisors. An independent review may be desirable, where: 

• There is particular public or regulatory interest

• Historic internal reviews have not resolved matters

• The matter is internally contentious and an independent process may facilitate cohesion

• This is the preferred option for stakeholders or regulators 

At the outset, it is necessary to determine which decision-maker or entity within the organisation is responsible for commissioning a particular independent review. It is important that the purpose, scope and process of an independent review are set out in written ‘terms of reference’ or similar. 

The review could conceivably be limited to the relevant codes, policies, procedures and standards, but may extend further into the operation of these, and could cover individual cases. In the latter scenario, there will be considerable overlap with an independent investigation, with interviews, document collation and an investigative process. 

The independent reviewer will prepare a report as to their findings, usually accompanied by a list of recommendations, although this is not essential. 

As relevant, the organisation and its advisors should consider the range of matters identified in relation to independent investigations (see the above tab), at the outset.  

*The information on this website is provided for education and guidance, and is not legal advice.